Privacy Policy

1. Who we are

Vance Plumbing & Heating ("we," "us," "our") operates this website and related services. This policy explains what information we collect when you visit the site, submit a contact form, or otherwise interact with us, and how we use and protect it. Our registered address is 3269 N Yager Rd, Fremont NE 68025.

2. Information we collect

We collect only what we need to respond to you and operate the site:

• Contact form submissions. None. The form on this site is not active, so nothing is collected through it — reach us by phone instead.
• Standard web logs. IP address, browser type, pages viewed, and referrer. We use these for security, diagnostics, and basic traffic analytics.
• Cookies and similar technologies. See our Cookie Policy for details.

3. How we use your information

We use the information above only to respond to your inquiries, deliver the services you request, keep the site secure, and comply with our legal obligations. We do not sell your personal information, we do not use it to train public AI models, and we do not share it with advertisers.

4. Service providers

We use a small set of trusted providers to run the site: including Cloudflare (hosting and security) and standard email delivery services. The contact form on this site is not active, so no form submissions are collected or routed. These providers process data on our behalf and only for the purposes described in this policy.

5. How we store and secure data

No contact form submissions are collected or stored from this site. Information you send us by phone or email is handled over secure channels, with access restricted to authorized personnel and audit logs of who accessed what.

6. Data retention

No form submissions are retained, because none are collected. We delete personal information within 30 days of a verified deletion request. Billing and tax records are retained for the period required by law.

Children

Our services are intended for adults. We do not knowingly collect information from anyone under the age of 18. If you believe we have collected information from a minor, please contact us and we will delete it.

Changes to this policy

We may update this policy from time to time. When we make a material change, we will update the effective date at the top of this page. Continued use of the site after a change means you accept the updated policy.

Contact us

Questions about this policy or about the data we hold on you? Email francisco@efhconsultinggroup.com. Jurisdiction: Nebraska, USA. Portal endpoint for automated deletion callbacks: https://portal.efhconsultinggroup.com/api/data-deletion.